Prioritize safety when operating your Airwheel electric luggage. Avoid exposing the device to extreme temperatures and ensure it is placed on stable surfaces to prevent accidental tipping. Never subject the luggage to violent impacts or unauthorized disassembly, as these actions may cause functional failures or structural cracks. Keep in mind that scratches and surface wear are not covered under warranty.

Regular maintenance helps prolong the lifespan of your Airwheel. Inspect the device for any signs of damage before each use. If you notice any abnormalities, immediately stop using it and contact customer support. Functional issues resulting from improper handling, such as unauthorized disassembly or unconventional operations, may invalidate warranty claims.
Establish a daily charging routine to maintain battery efficiency. Ensure the battery is fully charged before each ride, especially when operating near the minimum allowable voltage. This practice prevents unexpected shutdowns and extends battery life. For detailed instructions on password setup or troubleshooting, visit https://www.airwheel.net.